Configuration and troubleshooting

In case you encountered any issue, these tutorials will help you to configure your phone and mobile app.

Can't see my jobs in the application
Once job was published, your worker will be able to see jobs assigned to him in the mobile application. Here are main reasons that can prevent this.   1....
Sun, 16 Sep, 2018 at 2:35 PM
I don't receive push-notifications
Why I don't receive push-notifications from Planado on my phone?  1. No server connection Application works in offline mode, in the top panel you ...
Sun, 16 Sep, 2018 at 9:07 PM
My location is not updating
Why user location is not being tracked on the map? 1. Location service is turned off Go to Settings → Location services and turn on location services. ...
Fri, 1 Mar, 2019 at 1:31 PM